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Is it safe to set up my direct debit through you?

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Written by Rachel Ntantu

Yes. Here's exactly how it works: I capture and check your bank details using GoCardless, a payments provider authorised by the Financial Conduct Authority under the Payment Services Regulations 2017.

I don't set up the Direct Debit myself — GoCardless passes your details securely via ourselves to your chosen provider(s), and they set it up with you directly.

Every Direct Debit is protected by the Direct Debit Guarantee through your provider(s): if a payment is ever taken in error you're entitled to an immediate refund from your bank, and you can cancel a Direct Debit at any time through your bank.

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