They're two separate things from the same company.
The set-up and switch service is live now. It's a one-off job: you tell us about your home, pick from the deals we have for your address, and helloBill sets up or switches the services you chose: energy, broadband, water, council tax and your TV Licence. Once it's done, your providers deal with you directly. Help for it is under Set up or switch your home services.
Bill the AI agent is coming soon. He's a personal AI agent specialising in household bills. When he launches, he'll be able to check your bills month to month, spot issues and deal with providers for you. Chatting to him is free today on the hellobill.com website. Help for him is under Bill, your AI agent for household bills.