What's the difference between Bill and helloBill?

Bill is the AI agent at the heart of helloBill. When he launches, he's who you'll chat to about your bills and who'll look after them for you. You'll also see Bill's name in the set-up and switch journey, where he's the helloBill set-up assistant that takes you through the forms, not yet the AI agent. helloBill is the company behind him, Hello Bill Limited: it's who holds your data, who's registered with the ICO, who you have an agreement with under any Letter of Authority you sign, and who runs the set-up and switch service. So if it's a question about your bills, that's Bill. If it's a contract, a payment, your data or a complaint, that's helloBill, and there's always a real person at [email protected].