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Is my data saved, and for how long?

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Written by Shaquille Balasuriya

Yes. helloBill keeps your account and the record of what you authorised and your payment records for up to six years — a standard legal time limit that also helps if there's ever a dispute. Everyday data goes sooner: activity logs after about 12 months, chat logs after 30 days, and your raw bank details within 90 days of your payment being set up. A secure reference to your payment mandate is kept for the longer six-year period, because financial records have to be.

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