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You can close your account any time — just email <a href="mailto:help@hellobill.com" target="_blank" rel="nofollow noopener noreferrer">help@hellobill.com</a>. When you do, helloBill deletes or anonymises your personal data within 30 days — your name, email address and chat history go. What stays is the contract and payment record: the Letter of Authority you signed and any payment records, kept for up to six years to meet financial-record rules and in case there's ever a dispute.

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