If something goes wrong
Who to contact once you’re set up, wrong details, a supply that hasn’t started, a missing account, an unexpected charge, or setting up another service.
By Esmay1 author6 articles
- Now I'm set up, who do I contact about my bills or my service?
- Something in what I asked you to set up is wrong, like my address or my provider
- My new energy supply hasn't started yet. How long does it take?
- My provider says they have no record of my new account.
- I've been charged something I wasn't expecting.
- I've already used helloBill. Can I set up another service?